We do not exchange or accept return of items due to your own circumstances.
In the event of a product fault, please have the purchase reciept ready and contact from the inquiries below.
 

Contact
Kansai Airports Retail & Services
1 Senshu-Kuko Kita. Izumisano-shi,Osaka 549-0001
Click here for enquiry form
Telephone: 072-455-4195（10:00-12:30 and 14:00-16:00　※Business days）
※Please understand that we may take few days to reply depending on the enquiries.