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Have you heard about Visit Japan Web, the online service that makes entry into Japan more convenient? By using Visit Japan Web, you can significantly reduce airport entry processing time. While preparing smoothly for entry is important, preparing for departure is just as essential for a perfect trip. At departure, the duty-free shop pre-order website is especially useful. This article explains how to use Visit Japan Web, which has been implemented at major airports including Kansai International Airport, and also introduces how to make the most of duty-free shop pre-order websites. By learning these Visit Japan Web tips for making your trip to Japan more comfortable and preparing thoroughly in advance, you'll be able to enjoy your entire journey from start to finish.
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How to Use Visit Japan Web: The Basics
Visit Japan Web is an online entry procedure service provided by Japan's Digital Agency. Instead of traditional paper-based forms, you can greatly simplify airport procedures by entering the required information online in advance with Visit Japan Web.
Service Overview
Visit Japan Web is a completely free online service where you enter your passport information and accommodation details in advance, and Visit Japan Web then issues QR codes for quarantine, immigration, and customs declaration. Just by showing these Visit Japan Web QR codes at the airport, you can skip filling out traditional paper forms and enjoy smooth, paperless procedures.
The Visit Japan Web system supports Japanese, English, Chinese (simplified and traditional), Korean, and Vietnamese. Visit Japan Web doesn't have a dedicated app, so you have to use the official Visit Japan Web website through your browser.
Eligible Users and Coverage
Visit Japan Web can be used not only by foreign travelers but also by Japanese nationals returning home and there are no age restrictions. For family trips, it's especially convenient because a representative can register companions under their Visit Japan Web account and complete procedures all at once.
Currently, seven major airports support electronic gates using QR codes from Visit Japan Web: Narita Airport, Haneda Airport, Kansai International Airport, Chubu Centrair International Airport, Fukuoka Airport, New Chitose Airport, and Naha Airport. Registration with Visit Japan Web is optional, but if you don't use Visit Japan Web, you'll need to complete procedures with traditional paper forms.
Time-Saving Benefits and Convenience
Using Visit Japan Web significantly reduces processing time at the airport, eliminating the need to fill out papers or wait in long lines. Quarantine, immigration, and customs declaration can all be completed through pre-registration on Visit Japan Web, and after arrival, procedures are simplified by just showing your QR codes.
Especially at airports like Kansai International Airport, you can scan your Visit Japan Web QR code at the shared kiosk (automated processing terminal) right after arrival, streamlining everything from immigration to customs declaration even further. This can dramatically reduce the time spent on entry procedures.
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Step-by-Step Guide: Registration to Usage of Visit Japan Web
To maximize the benefits of Visit Japan Web, it's important to register and use it correctly. By preparing thoroughly in advance, you can smoothly complete procedures when you arrive in Japan.
Creating an Account and Entering Basic Information
To use Visit Japan Web, first create an account on the official Visit Japan Web website by setting up your email address and password, then accurately enter your user information including passport details, name, date of birth, and contact information. Since errors in your passport number or name spelling could cause trouble at immigration, it's important to check carefully.
Entering Travel Details and Procedure Information
After entering travel information such as entry date, flight number, arrival airport, and your accommodation address in Japan, you'll enter information for quarantine, immigration, and customs procedures in order on Visit Japan Web. For quarantine, you mainly answer questions about your health status, while for immigration you enter your purpose of stay and contact information.
For customs declaration, you declare items you're bringing in and cash amounts, but for families, you can declare everything together, making it efficient. Each field on Visit Japan Web includes detailed explanations so that first-time users can enter information without confusion.
Attention at Entry and Exit in Japan! Are You Checking the Duty-Free RulesQR Code Generation and Arrival Procedures
Once you complete all information entry on Visit Japan Web, three types of QR codes are displayed for quarantine, immigration, and customs, which you can check on your smartphone screen or print out. Upon arrival in Japan, procedures are simplified by just presenting the Visit Japan Web QR codes at each processing location.
Travelers with Japanese passports can use facial recognition gates instead of staffed booths at airports equipped with this technology. Travelers with foreign passports cannot use facial recognition gates, so proceed to the staffed counter for foreign arrivals. If you've pre-registered with Visit Japan Web, you can complete the process smoothly by just presenting your immigration QR code here. For the subsequent customs declaration, you need to scan your customs QR code at the kiosk, which also saves time. To prepare for smartphone battery issues, we recommend printing your Visit Japan Web QR codes or saving screenshots.
How to Make the Most of Visit Japan Web at Duty-Free Shops
Visit Japan Web offers convenient features for duty-free shopping in Japan, not just for entry procedures. This system is available only at stores with dedicated systems, and understanding how to use Visit Japan Web enables a more comfortable shopping experience. However, only foreign nationals with residence status as short-term visitor, diplomat, or official can use this service for duty-free purchases.
How the Duty-Free Purchase QR Code Works
When foreign travelers pre-register their passport information on Visit Japan Web, they can generate a dedicated QR code for duty-free purchases after completing immigration. At stores supporting Visit Japan Web duty-free procedures, you just present this QR code and the process is complete. You don't need to hand your passport to store staff as before, so you can shop with peace of mind from a security standpoint.
Note that to use this feature, you need to pre-register by scanning your passport photo page on Visit Japan Web. Also, screenshots of the Visit Japan Web QR code cannot be used, and if the store terminal cannot read the QR code for any reason, you'll need to present your actual passport, so we recommend carrying your passport when making duty-free purchases.
Worry-Free Tax Refunds: Your Complete Guide to Japan's Tax RefundParticipating Stores and Usage Scenarios
Visit Japan Web duty-free procedure QR codes have been implemented at some duty-free stores in cities.
On the other hand, duty-free shops in post-departure areas at airports like Kansai International Airport already sell products at duty-free prices, so you don't need to use this QR code procedure, and you can simply enjoy shopping at duty-free prices.
Must-Visit Shopping Streets in Osaka! Access Guide from Kansai International AirportRelationship with Airport Duty-Free Shop Services
The unique services provided by duty-free shops like those at Kansai International Airport are convenient for travelers, but these are operated individually by the duty-free shops.
Therefore, there's no functionality linking Visit Japan Web with these airport duty-free shop services. It's best to use Visit Japan Web and airport duty-free shop services as separate convenient tools.
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Visit Japan Web: Frequently Asked Questions
For those using Visit Japan Web for the first time or wanting to use Visit Japan Web more effectively, here are frequently asked questions and important points to know. Knowing these in advance will help you avoid trouble and use the service smoothly.
When to Register and Whether It's Necessary
Registration with Visit Japan Web isn't mandatory, but if you don't use Visit Japan Web, paper procedures will take time, so we strongly recommend registering before departure. While you can register for Visit Japan Web using in-flight Wi-Fi, the connection can be unstable, so it's better to complete it before departing for Japan.
Registration on Visit Japan Web must be completed before arrival, and registering after arriving in Japan won't deliver the benefits. Especially during peak seasons and holiday periods, using Visit Japan Web can provide significant time savings.
Security and Avoiding Fake Websites
Registration on sites other than the official Visit Japan Web website risks personal information leaks, so always access from the official URL, and be careful not to install any related looking apps on the App Store or Google Play as they're unofficial. Visit Japan Web has no dedicated app, the official Visit Japan Web site should be accessed through a browser.
To avoid trouble with passwords or two-factor authentication locking you out, manage your Visit Japan Web registration information securely and keep screenshots or notes. Since Visit Japan Web is a free service, you will never be asked for credit card information.
How to Check and Correct Your Information
Errors in your passport number, name spelling, date of birth, and other details on Visit Japan Web could cause problems at immigration, so thorough checking before submission is crucial. Especially your name in English must match your passport exactly.
If you find errors in your Visit Japan Web information, you can correct them before completing registration, but corrections after QR code issuance have limitations. If discrepancies with your Visit Japan Web registration information are discovered upon arrival, promptly inform airport staff and follow their instructions.
The procedures after using Visit Japan Web and the shared kiosk are as follows:
| Target Users | Immigration | Customs Declaration | Duty-Free Purchase |
|---|---|---|---|
| Japanese Nationals | Staffed inspection or facial recognition gate | Scan customs declaration QR code at kiosk, use walk-through gate | Not applicable |
| Foreign Travelers | Present QR code at staffed inspection※ | Scan customs declaration QR code at kiosk, use walk-through gate | Present duty-free procedure QR code issued after immigration at participating stores. 【Not needed at airport duty-free shops in post-departure areas】 |
*At Kansai International Airport, QR code is not required in advance for shared kiosk use.
Please note that facial recognition gates and QR code-based duty-free purchases have eligibility restrictions.
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Conclusion
Visit Japan Web is a groundbreaking service that makes entry procedures into Japan smoother and more comfortable. By entering the required information online in advance on Visit Japan Web and obtaining QR codes, you can significantly reduce processing time at the airport.
Especially at major airports like Kansai International Airport, Visit Japan Web shared kiosks enable streamlined immigration and integration with customs walk-through gates, allowing coordinated processing from immigration through customs. For foreign travelers visiting Japan, the Visit Japan Web service is evolving to be used for duty-free procedures at domestic stores, enabling safe and quick duty-free purchases without handing over your passport.
By correctly registering through the official Visit Japan Web website and carefully entering accurate passport information, you can enjoy a more comfortable trip to Japan. Prepare thoroughly before entering and leaving Japan, and start your wonderful Japanese experience right after arrival.
References:
https://www.moj.go.jp/isa/06_00024.html
https://services.digital.go.jp/visit-japan-web/