Inquiries

  1. Inquiry form
  2. Confirm input
  3. Inquiry complete
About reservation changes and cancelletions

Please be noted that it requires several days to reply to your inquiry,depending on what you ask.
First Name
Last Name

*Please exclude hyphens when inputting

*Your "Order number" must be included if inquiring about your reservation.

If boarding a regular flight:
Orders can be placed from one month before departure to 5 p.m. on the day before flight.
If you have selected "Other airlines" when registering flight information, or if you are boarding a late night or early morning flight.

Orders can be placed from one month before departure to 5 p.m. two days before flight.

*Late night or early morning flight refers to flights departing between 0 a.m. to 7 a.m.

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