【Official】Reservation Site for Duty Free Stores under direct management of Kansai International Airport (KIX)

Notice

【 Pick-Up Location】The products of all customers using Terminal 1 are available at "KDF Main Shop
North"

【The store operating hours】
The store operating hours have been changed as follows.
Please check here for details. >>
We apologize for any inconvenience this may caused and appreciate your understanding.

View All Brands

Topics

Best-sellers

Cosmetics

Perfumes

Liquors

Tobacco

Miscellaneous goods・Home appliances

New Items

New arrivals

GUERLAIN

KISSKISS BEE GLOW COLOUR REVIVING LIP BALM DUO

11,400 JPY

New arrivals

GUERLAIN

ABEILLE ROYALE DOUBLE R RENEW & REPAIR ADVANCED SERUM 50ML

23,300 JPY

6,000 JPY

30,000 JPY

MARLBORO VISTA TROPICAL SPLASH KS BOX

4,370 JPY

Brand promotion

Sales list

【Limited time offer for WEB pre-order】Buy more than 3 procucts from overseas or Japanese brand's tabacco for 10％ discount.

Special offer on reservations

Get your gift by purchasing one each from THE TIME RESET AQUA and ME series.

Get a free gift with purchase FANCL over 3,000JPY！

Get a special gift with purchase of NARS product over 12,500 yen

Get a special gift with purchase of NARS product over 8,500 yen

Featured Products

Only available at airports!
Special feature on duty free exclusives

If you wonder what to buy ~Check popular sweets feature!~

Recommended Electrical Appliances & General Goods

Notice from KIX DUTY FREE

2022/09/01

INFORMATION

Notice☆

Special Offer! Buy 3 or more IQOS heat stick/TEREA product and get 15％ OFF!

2022/08/30

INFORMATION

information

This website will temporarily stop accepting credit card online payments from 5:00PM on Friday 30th September 2022 onwards on "reservations and changes".
We apologise for any inconveniences caused. Please use in-store payment or other online payment methods.

For customers who have made modification on "reservations or changes" by 5:00PM on Friday 30th September 2022, the registered online payment (credit card) will be valid for departures on Saturday 1st October 2022 onwards.
Please note that if you make a modification from "reservation or changes" on your reservation after 5:00PM on Friday 30th September 2022, you will not be eligible for online payment (credit card).

2022/08/05

INFORMATION

A Resumption Notice: "SUNTORY Aged Whisky Pre-Order Lottery"

Thank you very much for using KIX DUTY FREE, the official pre-departure reservation website of Kansai International Airport's duty free shop.

The lottery sales of Suntory's aged whisky, which were temporarily suspended, will resume on 5 August (Fri), 2022.
Please click here for application and entry details.

2022/08/01

INFORMATION

＼SALE／Notice☆

"Special Discount Campaign Offer!

Promotion period: 1st August 2022 ～ 31st December 2022
Pre-order period: 31st July 2022 ～ 30th December 2022

＼＼Click here for details ♪ ／／"

Have you ever thought of these things
about shopping in airport duty free shops?

These problems are cleaned up by us ! That's why KIX DUTY FREE is chosen
due to many shoppers 3 reasons !!

There are several "beneficial" things
- Purchase "beneficial" duty free products excluding
  consumption tax, tariff, cigarette tax and liquor tax.
- Get web preorder promotion more "beneficial".
- Buy duty free limited items handled by duty free shops.
Making good use of your spare time before boarding
- Online ordering is available. Pick up your products easily, without waiting in a checkout line.
- Online purchasing means there is no need to pay when you visit.
- You can pick up booking items in appointed shop at one time.
- You don't need complicated procedure.
- If you make a reservation at the WEB site, you can purchase the items you want
  or requested items reliably. Shopping time during travel is also shortened.
Fulfilling payment options
- Major credit cards accepted, as well as UnionPay, Alipay and WechatPay.
  KIX Duty Free is the first duty-free shopping center in Japan to accept
  UnionPay, Alipay and WechatPay for online purchasing!
- Please be comfortable with shopping since we have staff
  speaking Japanese, Chinese,English and Korean
※This reservation site is only for reservations and the transaction is finalized
(conclusion of the sales contract) when the product is delivered,
regardless of whether payment is made in-store or online.

About quarter of all visitors from international flight
in Kansai International Airport
come to our shops !!

A large selection of products, staff with a lot of knowledge look forward to your visit.

Our WEB preorder site

accepts a reservation up to 5:00PM on the day before your departure day
Handled more than about 10,000 kinds of items
5％OFF digital coupon shows up on the web after you made a reservation.

Useful Information for Overseas Travel

How to use duty-free reservation site

Difference between DUTY FREE and TAX FREE

5 Japanese manners which want to know before you travel

If boarding a regular flight:

Orders can be placed at anytime from 25 days before departure to 5 p.m. on the day before your flight.

If you are boarding a late night or early morning flight(flights departing between 0 a.m. to 7 a.m.):

Orders can be placed at anytime from 25 days before departure to 5 p.m. two days before your flight.

*Late night or early morning flight refers to flights departing between 0 a.m. to 7 a.m.

Shopping guideSee details

Flow from reservation order to collection of merchandise

Put the products you want in your cart.

Placing an order
Go to the ordering procedure from the Cart page and complete online payment (Union Pay, Alipay or WeChatPay).
If you select Store payment, pay for your order at the pickup store on the day of your flight.
Bring the documents required for product pickup (your boarding pass and purchase order number) with you to the pickup store on the day of your flight.

Collecting merchandise
Pick up your order at the pickup counter in the store.
* If you selected Store payment, pay for the products at that time.

Payment

Duty-free allowances for entering other countries

Regulated products such as tobacco, liquor and perfume, etc. are subject to duty-free allowances when entering each country. If you exceed duty-free allowances, your items will be subject to possible confiscation and fines, etc. at customs. We ask that you purchase products upon confirmation of duty-free allowances of each country. We will not be held responsible for amount, quantity or capacity of items reserved. Please place orders upon your own judgement.

Carrying on liquids to flight cabin

Carrying on any liquids whose container exceeds a capacity of 100ml (g) onto a flight cabin is prohibited on all international flights departing Japan, from the perspective of air safety. However, liquids purchased at duty-free stores after immigration are allowed on board flights with the exception of those falling under certain conditions. Please refer to the following page for details.

Carrying on liquids to flight cabin

Period within which orders can be placed

Period within which orders are accepted differs according to the flight you will be boarding.

If boarding a regular flight:: Orders can be placed at anytime from 25 days before departure to 5 p.m. on the day before your flight.
If you are boarding a late night or early morning flight(flights departing between 0 a.m. to 7 a.m.):: Orders can be placed at anytime from 25 days before departure to 5 p.m. two days before your flight.
*Late night or early morning flight refers to flights departing between 0 a.m. to 7 a.m.

Changing or cancelling order

Online payment

In case of online payment, changing of reservation detail cannot be made.
Please cancel and make a reservation again. We apologize for this inconvenience.

Store payment

Your order may be changed or cancelled as long as you do so during the period in which orders can be placed.

Changing or cancelling your order

Information required when placing an order

Please have the below information ready, as they will be needed when placing an order.

Flight Number
Name of orderer
E-mail Address
Telephone Number
Payment Information
Date of departure from KIX
Whether or not you have a connecting flight

Necessary items for collecting order

Please collect ordered items at the duty-free store we have designated when order is completed. Items needed when coming to collect order are as below:

Boarding pass
A memo or print-out
showing your reservation number
Passport(Used for identity confirmation)
Credit card chosen for payment, ALIPAY payment information, WechatPay payment information

Payment method

Acceptable payment methods are as follows.

Online payment

This reservation site is only for reservations and the transaction is finalized (conclusion of the sales contract) when the product is delivered, regardless of whether payment is made in-store or online.

Store payment

Cash: JPY, USD, EUR
Credit cards: Visa, master card, JCB, Amex, Diners; （One time, installed, revolving, and bonus (scheduled lump) payments accepted）; ※One-time payment only for credit cards that were issued out of Japan.
Electronic money: PiTaPa, Rakuten Edy, iD, WAON
Miscellaneous: UnionPay card, Alipay, AlipayHK, WeChat Pay, Kakao Pay

Notice

Topics

Best-sellers

Cosmetics

Perfumes

Liquors

Tobacco

Miscellaneous goods・Home appliances

New Items

Brand promotion

Sales list

Special offer on reservations

Featured Products