How to use duty-free reservation site

How to use duty-free reservation site

Order in advance to save time and money!

Did you know about our duty free merchandise advance reservation site? It's a smarter way to enjoy your overseas trip.
It's not a website designed only to give you certainty that you can buy popular products limited to duty free release, or products not yet on sale in Japan.
Using our advance reservation site lets you buy cheaper than buying at the shop itself, and you also save time on choosing products, so reserving in advance has a range of advantages. Try shopping through our duty free advance reservation site. It's smart and good value!

Here are the advantages of using our website, and tips on how to use it. If you are planning to travel overseas, use our duty free merchandise advance reservation site to save time and money.

Contents

It makes good sense! Advantages of using our duty free merchandise advance reservation site

There are a number of advantages to using our advance reservation site.
Here are 6 of those advantages and specific scenarios coming from those advantages. Not only does it mean your duty free shopping goes more smoothly, but your time at the airport before departure is more relaxed.

MERIT1 Ordering in advance gives you certainty that you will get the products you want, at 5% off!

免税価格から5%OFF!

Ordering the duty free goods you want through our website not only gives you certainty that you can buy them, but also gives you a 5% discount off the total amount when paying your bill.
Ordering in advance is recommended because it allows you to pay even less for products that are already free of consumption tax and customs duty.

Points
1.Ordering in advance gives you certainty that you can buy the latest, popular brand products, including lotions, foundations, perfumes, and more.
"I went to the duty free shop and saw something, but it had sold out!" Ordering in advance means that will never happen to you.
2.When you are asked to buy a lot of souvenirs, it's possible to mistakenly buy the wrong products.
When you order in advance, you can avoid making the wrong shopping choices and avoid forgetting to buy something.
3.You want to buy lots of duty free goods because they're good value, but the cost is, after all, an issue. Simply by ordering in advance, however, you get a 5% discount, so you can shop with confidence.

MERIT2 After reservation proceeding, we will give you 5% OFF electronic coupon only used for additional items in our shops.

店舗で追加した商品も5%OFF!

If you show our cashier staff electronic coupon shown on the display after your reservation has been done, you can get 5%OFF electronic coupon only used foradditional items in our shops. The electronic coupon can be used for additional items in our shops when you forget booking what you want or you want to get additional items in our shops directly. We recommend that you make a reservation in advance in case items you want will be out of stock.
Discountable items are different from WEB reservation and electronic discount coupon for additional products.

Points
1.Many customers say "I've had a good look at the actual product, now I want to buy it." or "I forgot to order something I wanted." Discount tickets are available when you purchase items in our shops.
2.Even if you want to buy a lot but haven't decided on everything, you can have peace of mind simply by ordering the products you have decided to buy. 5%OFF electronic coupon only used for additional items in our shops on your departure date.

MERIT3 We also give you a ¥500 Off Coupon when you pick up your goods from your first purchase ordered in advance.

会員様の場合、初回ご予約時に500円クーポン進呈!

After you register as a member and use the website to order, we give you a ¥500 coupon when you pick up your goods. This offer is limited to the first purchase.Not only can you use the coupon for ordered merchandise you buy at the shop, you can also use it any time before its expiry.

Points
1.You get a special coupon, but you don't go shopping before its expiry, so you can't use it. Has that ever happened to you? If you have limited opportunities to travel overseas and shop duty free, you might worry about when you can use the coupon. KIX DUTY FREE ¥500 coupons can be used at the shop that issued the coupon to you, on the day you receive it.
2.Some of our merchandise such as snacks, can be purchased for less than ¥1,000 using the coupon. So, you can use the coupon to buy an additional, modestly priced product, to try it out.

MERIT4 You can order, or change your order, up to 5:00pm on the day before the day you board your flight.

ご搭乗日前日までご予約可能

If you are travelling on a regular, scheduled flight, you can order merchandise between one month and 5:00pm on the day before the day of your flight. You can also change or cancel your order, during the allowable period.
If you are taking a late night or early morning flight, or an "other flight," you can change or cancel your order between one month and 5:00pm two days before the day of your flight.

Note: A late night or early morning flight means a flight that departs between midnight and 7:00am.

Points
1.The times at which you can stop by the duty free shops are limited.It can be difficult to find exactly what you want, something that suits your purposes, from among all the appealing items, given the time constraints.
Using our advance reservation site allows you to order from one month before the day of your flight*, so you can take your time to find the goods you want. If you are buying a present for someone, they too can check out the goods on the website before making their choice.
2.Even if your flight is cancelled due to weather or an unexpected schedule change and you can no longer go to the duty free shop, you can cancel your order up to 5:00pm on the day before the day of your flight*, so you can order with peace of mind.Follow the simple steps on the website to complete cancellation.

*Limited to regular flights.If you are taking a late night or early morning flight, or an "other flight", you can change or cancel your order between one month and 5:00pm two days before the day of your flight.

MERIT5 You can use your time more effectively before boarding your flight.

ご搭乗前の時間を有効活用

If you have ordered through the website, all you need on the day of your flight is to stop by the duty free shop, pay the bill for your goods, and pick them up, already wrapped.
You can use your time before your flight more effectively because you don't need to spend time looking for items to buy or waiting for them to be wrapped.

Points
1.After the fun you have had on your trip, all that's left is the return flight. Many travelers want to make the most of their overseas trip, and buy at a duty free shop. However, due to the physical demands of travel, they want to take it easy at the airport.
Ordering your duty free goods in advance gives you time to relax.
2.If you want to enjoy shopping for yourself at all the different shops at the airport, you also want to spend as little time as possible on finding the souvenirs you know you have to get, and the items you have been asked in advance to get.
Using our advance reservation site lets you decrease that time and gives you time to devote to your own shopping.

MERIT6 Get the duty free goods you want, no matter where your boarding gate is.

ご搭乗エリアの店舗でご予約商品を受け取れます

You can pick up the goods you have ordered through our website at the location (duty free shop) designated for pick up inside Kansai International Airport.
There's no need to stop by several different duty free shops, so you can proceed to your boarding gate more easily.

Points
1.Sometimes difficulties on distances from the departure gates occurs. On that case,reserved items must claim into designated places for your convenient.
Items that are reserved in KIX DUTY FREE are subject to claim at Terminal 1Kansai Intl.Airport with our KIX DUTY FREE SHOP North and South as well as Terminal 2 Building. Claim Area are designated into one place to save consumption of time.
2.Some items displayed in our reservation sites may not found in actual shopping at KIX DUTY FREE. Instead of spending time to look over the items wanting to buy and results of not finding it, we would like to recommend to visit our site and reserve your favorite items.
Items that are not available in Duty Free are possible to get in store when placing your order in our website. A helpful tips to save time are very much counted.

Four points to know for using our advance reservation site

There are lots of merit awaits on your access at Duty Free Reservation Site.
A very convenient services but please be aware on some points to check. Please check 4 following points.

Points1 Terms of payment on purchase items.

Settlement are not possible on items reserved at our Reservation Site.
Payments on purchase item shoud be placed on the time of acceptance.

Points2 Terms on acceptance of items.

Place of acceptance are designated only at Kansai Intl.Airport KIX Duty Free
Postal Delivery or acceptance outside the airport are not possible.

Points3 Terms on possible time of placing reservation items.

You can reserve items before one month of the departure date.
The subscriber is not able to reserve if the boarding date is not decided

Points4 About the items reserved by a person itself and items to claim on that day.

Even if you aren't flying , you can place your order to someone who's flying soon to collect for you.
When you place your order, you need to fill up a form, you should write the name of the person who will pick up your order.
Collect and pay in store before you flight

For the first time users of KIX duty free reservations service.

For full terms, conditions and reservations of this website, click here to view. For More information about KIX duty free.

If boarding a regular flight:
Orders can be placed from one month before departure to 5 p.m. on the day before flight.
If you have selected "Other airlines" when registering flight information, or if you are boarding a late night or early morning flight.

Orders can be placed from one month before departure to 5 p.m. two days before flight.

*Late night or early morning flight refers to flights departing between 0 a.m. to 7 a.m.

免税品予約サイト活用法
WEB予約限定5%OFF 予約合計金額から5%割引