KIX DUTY FREE

Official Reservation Site for Duty Free Stores under direct management of
Kansai International Airport (KIX)

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      - Pick up Brands -
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      Liquors > Whisky
      (foreign-made)
      • Old Parr
      • Glenfiddich
      • Glenmorangie
      • Glenlivet
      • CHIVAS
      • JOHNNIE WALKER
      • The Macallan
      • Ballantine’s
      • ROYAL SALUTE
      • Others whisky
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      (Made in Japan)
      • SUNTORY
      • NIKKA
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      Liquors > Brandy
      • HENNESSY
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      • Japan
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      Liquors > Champagne
      • Dom Pérignon
      • Veuve Clicquot
      • Moët & Chandon
      • PERRIER-JOUËT
      • Others champagne
      Liquors > Spirits & Liqueurs
      • KI NO BI
      • VODKA
      • GIN
      • RUM
      • Tequila
      • Liqueur
      • Others
      Liquors > Japanese SAKE
      (Brand by)
      • UMENOYADO
      • Kamotsuru Sake
      • KUBOTA
      • GEKKEIKAN SAKE
      • SAWANOTSURU
      • SHINSEI
      • DASSAI
      • Tamanohikari
      • NIHONBASHI
      • Nihonsakari
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      • HUKUJYU
      • BORN
      • MASUMI
      • Others Japanese SAKE
      Liquors > Japanese SAKE
      (prefecture of origin)
      • Made in HOKKAIDO・TOHOKU
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      • Made in CYUBU・HOKURIKU
      • Made in KINKI
      • Made in CYUGOKU・SHIKOKU
      • Made in KYUSHU・OKINAWA
      Liquors > SHOCHU
      • SHOCHU made from potato
      • SHOCHU made from wheat
      • SHOCHU made from rice
      • Others SHOCHU
      Liquors > Plum liquor
      / Others fruit liquor
      • CHOYA
      • SUNTORY
      • UMENOYADO
      • Others plum・fruit liquor
      • Japanese Spirits
      Liquors > Chinese liquor
      • Maotai liquor
      • Others Chinese liquor
    • Tobacco
      - Pick up Brands -
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      • MEVIUS
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  • Ranking
  • Featured Products
    • Only available at airports! Special feature on duty free exclusives Only available at airports!
      Special feature on duty free exclusives
    • If you wonder what to buy ~Check popular sweets feature!~ If you wonder what to buy ~Check popular sweets feature!~
    • Recommended Electrical Appliances & General Goods Recommended Electrical Appliances & General Goods
    See More
  • Special offer on reservations
  • Useful Information for Overseas Travel
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CHANEL

FRAGRANCE

  • WOMEN

    N°5
    COCO MADEMOISELLE
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    N°19
    CRISTALLE
  • MEN

    BLEU DE CHANEL
    ALLURE HOMME SPORT
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    ÉDITION BLANCHE
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    POUR MONSIEUR
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  • LES EAUX DE CHANEL

MAKEUP

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ページの先頭へ戻る

Shopping guideSee details

Flow from reservation order to collection of merchandise

  • STEP1 ご予約手続き

    Put the products you want in your cart.

    Placing an order

  • STEP2 ご予約完了

    Go to the ordering procedure from the Cart page and complete online payment (Credit cards ,Union Pay, Alipay or WeChatPay).
    If you select Store payment, pay for your order at the pickup store on the day of your flight.

  • STEP3 店舗ご来店

    Bring the documents required for product pickup (your boarding pass and purchase order number) with you to the pickup store on the day of your flight.

    Collecting merchandise

  • STEP4 商品お受け取り

    Pick up your order at the pickup counter in the store.
    * If you selected Store payment, pay for the products at that time.

    Payment

Duty-free allowances for entering other countries

Regulated products such as tobacco, liquor and perfume, etc. are subject to duty-free allowances when entering each country. If you exceed duty-free allowances, your items will be subject to possible confiscation and fines, etc. at customs. We ask that you purchase products upon confirmation of duty-free allowances of each country. We will not be held responsible for amount, quantity or capacity of items reserved. Please place orders upon your own judgement.

Carrying on liquids to flight cabin

Carrying on any liquids whose container exceeds a capacity of 100ml (g) onto a flight cabin is prohibited on all international flights departing Japan, from the perspective of air safety. However, liquids purchased at duty-free stores after immigration are allowed on board flights with the exception of those falling under certain conditions. Please refer to the following page for details.

Carrying on liquids to flight cabin

Period within which orders can be placed

Period within which orders are accepted differs according to the flight you will be boarding.

If boarding a regular flight:
Orders can be placed at anytime from 25 days before departure to 5 p.m. on the day before your flight.
If you are boarding a late night or early morning flight(flights departing between 0 a.m. to 7 a.m.):
Orders can be placed at anytime from 25 days before departure to 5 p.m. two days before your flight.

*Late night or early morning flight refers to flights departing between 0 a.m. to 7 a.m.

Changing or cancelling order

Online payment

In case of online payment, changing of reservation detail cannot be made.
Please cancel and make a reservation again. We apologize for this inconvenience.


Store payment

Your order may be changed or cancelled as long as you do so during the period in which orders can be placed.

Changing or cancelling your order

Information required when placing an order

Please have the below information ready, as they will be needed when placing an order.

  • Flight Number
  • Name of orderer
  • E-mail Address
  • Telephone Number
  • Payment Information
  • Date of departure from KIX
  • Whether or not you have a connecting flight

Necessary items for collecting order

Please collect ordered items at the duty-free store we have designated when order is completed. Items needed when coming to collect order are as below:

  • Boarding pass
  • A memo or print-out
    showing your reservation number
  • Passport(Used for identity confirmation)
  • Credit card chosen for payment, ALIPAY payment information, WechatPay payment information

Payment method

Acceptable payment methods are as follows.

Online payment


Currently, online payment by credit card is unavailable.
If you would like to pay by credit card please choose "Store Payment".

Store payment

Cash
JPY, USD, EUR
Credit cards
Visa, master card, JCB, Amex, Diners
(One time, installed, revolving, and bonus (scheduled lump) payments accepted)
※One-time payment only for credit cards that were issued out of Japan.
Electronic money
PiTaPa, Rakuten Edy, iD, WAON
Miscellaneous
UnionPay card, Alipay, AlipayHK, WeChat Pay, Kakao Pay

This reservation site is only for reservations and the transaction is finalized (conclusion of the sales contract) when the product is delivered, regardless of whether payment is made in-store or online.

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